FlexInbox is built for every team where sales, support and operations run over WhatsApp and Telegram. Pick the scenario closest to your business below.
The same platform, different needs — ready for each one.
Answer order, shipping and return questions on WhatsApp/Telegram; let the AI agent handle routine questions and have carts/records land in the CRM.
Collect portfolio requests in one inbox; turn each request into a Lead automatically, assign it to an agent, and miss no message.
Quickly answer enrollment, schedule and payment questions; track prospective students in the CRM and convert them.
Manage appointment and informational messages; link patient history to the record (KVKK-compliant isolation).
Manage several brands/lines from one panel; assign a separate AI agent and team to each line.
Link the entire conversation from quote to close to a Zoho/Bitrix deal record; report on team performance.
AI and humans together; no customer is left waiting.
Questions like "Where is my order?" and "How do returns work?" are answered instantly by the AI agent from the knowledge base.
Special/complaint conversations are handed to a real agent automatically.
The manager sees message volume, first-response time and the AI handover rate in the reports.
FlexInbox's core promise is the same in every business: wherever the customer writes (WhatsApp or Telegram), it's collected in one place, linked to a CRM record, and answered with AI if you like. The only things that change are which questions come up often and which CRM module it's connected to.
Because you feed the knowledge base with your own content, the AI agent speaks about your products, prices and processes. For details, see the AI Agent and Integrations pages.
Yes. You can connect a separate WhatsApp/Telegram line for each branch/brand and assign a separate team and a separate AI agent; all managed from one panel.
Because you feed the knowledge base, the agent speaks about exactly your products/services/processes — it's not a generic bot.
Zoho CRM and Bitrix24 are supported; you can connect both, pick one during signup and switch later.
WhatsApp, Telegram, CRM and an AI agent — start free today, no credit card required.
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