From messaging and CRM sync to AI and reporting — FlexInbox brings the daily work of sales and support teams into a single panel.
WhatsApp and Telegram in one list, with channel badges, search and date filters.
Send and receive images, videos, PDFs, documents and voice notes.
Reply by quoting a message and add emoji reactions.
Send frequent replies in one click; even define line-specific templates.
Tag conversations, mark them open/closed, and track them with unread badges.
Assign a conversation to an agent; hand over the Open Channel session in Bitrix.
Chat directly from Zoho Contacts/Leads/Deals and Bitrix records.
Auto-create a Lead/Contact/Deal and assign an owner on a message from an unknown number.
A RAG agent fed by your knowledge base; runs in automatic/semi/suggestion modes.
Change the owner in the panel and the CRM record owner updates too.
Route inbound messages automatically with robots/workflows in Bitrix24.
Message volume, first-response time, agent and AI performance.
Admin/agent roles, per-person authorization and a panel login account.
Per-line (WA/TG separate) monthly/yearly subscription plus an AI credit wallet.
Browser push plus SMTP email for subscription, credit and system notifications.
Multi-language panel support; right-to-left interface for Arabic.
Each company's data is separate; secure token-based access.
Uninterrupted operation with automatic session restore and connection monitoring.
WhatsApp, Telegram, CRM and an AI agent — start free today, no credit card required.
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