Your agent connects their own WhatsApp number with a QR code. Chat from a Zoho or Bitrix24 record in one click; the entire conversation stays logged in your CRM.
No complex application, template approval or monthly API fees.
FlexInbox lets you connect your agent's existing WhatsApp number — just like WhatsApp Web, by scanning a QR code from the phone. This way you skip the WhatsApp Business API application process, template approvals and high message fees.
Every message to the connected number appears in the panel instantly; outbound messages sync one-to-one with the phone. Your customer sees no difference — it's the normal WhatsApp experience, now linked to your CRM.
Chat instantly from the button on Contacts, Leads and Deals records.
Create a record in Zoho/Bitrix when a message arrives from an unknown number.
Save frequent replies and send them in one click.
Assign an AI agent to this line so it replies even after hours.
Classify conversations and route them to the right agent.
First-response time and per-agent message reports.
FlexInbox mimics normal WhatsApp behavior and is not designed for bulk/spam sending. The risk is minimal in genuine customer conversations; still, use that complies with WhatsApp policies is recommended.
Yes. You can authorize one number for several agents and see who sent each outbound message.
WhatsApp linked-device mode works for a short while; for long outages the phone should come online occasionally. FlexInbox restores the session automatically.
Yes. You can connect as many different WhatsApp numbers as the line count in your subscription and assign them to agents.
WhatsApp, Telegram, CRM and an AI agent — start free today, no credit card required.
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